- January 13, 2021
- Puja Peyden Tshering, Consumer Insights Specialist at Sight and Life
- Most Recent, Food Systems
“It would be easy to give the public information and hope they change behavior, but we know that doesn’t work very satisfactorily. [If it did] none of us would be obese, none of us would smoke and none of us would drive like lunatics.”
– Ian Potter, Director New Zealand Health Sponsorship Council
Why do we choose the foods that most commonly make it to our tables? Are they the cheapest options? The tastiest? The easiest to grow? Are they perhaps infused with nostalgia or promoted by an irresistible advertising campaign? Not surprisingly, a multitude of factors are at play, although their hierarchy is naturally affected by a person’s buying power and economic status.
Consider, for example, the habits of consumers considered to be Bottom of Pyramid (BoP). Fully two-thirds of the world’s population fall into this category, many living in the Global South’s rapidly emerging economies. Some of these booming communities continue to struggle with malnutrition and micronutrient deficiencies, even as their buying power increases. It turns out that increased availability of nutritious foods by itself will not generate change on the scale necessary to meet national and global commitments related to hunger and malnutrition. Interestingly, it has been demonstrated that BoP consumers are ready to pay more for nutritious products if they deem them to be valuable. For example, mothers will want to give their children the best food they can afford, selecting something they perceive as higher quality, not necessarily the cheapest product on the shelf. [i]
Understanding the consumer
Encouraging a shift towards nutritious, safe, and tasty and affordable foods in the developing world will require social marketing campaigns to generate demand for these diets by shaping the consumer’s understanding of what is valuable. How can we best support efforts to empower consumers to make healthy choices?
Sight and Life has studied the ways alternative protein brands have chosen to engage with their consumers in High-Income Countries. Two American companies, for example, appealed to certain narrative “archetypes” – The Hero and The Innocent – providing the brands a more human feel and allowing their consumers to identify either as a climate change fighting Hero, or as a person free from any societal guilt, ie. an Innocent. (You can read more on this study here). But would these archetypes speak to BoP consumers in the Global South? Can we alter the manifestations of such archetypes such that they resonate with low-and-middle-income consumers? Can the sense of purpose be made more personal and placed within the Global South consumer’s needs?
An innovative solution
Such an avenue of exploration can be undertaken by Sight and Life’s new initiative, Food Systems Innovation Hubs. The factors that drive demand for nutritious foods in the Global South are convenience, affordability, and aspirational value. The Innovation Hubs – located in places such as Bangladesh, Nigeria, and Rwanda – will address all three factors by engaging in downstream activities such as running market surveys and consumer campaigns, lowering distribution costs through common logistics, shaping industrial policy towards nutrition, and creating an enabling environment through regulatory and marketing support. Most importantly, these hubs will focus on discerning and amplifying the values and priorities of the communities it serves, ultimately helping them choose healthy, nutritious diets.
[i] “Marketing Nutrition for the Base of the Pyramid”, Report by Hystra – Hybrid Strategies Consulting, April 2014